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Frequently Asked Questions

Q: I’m trying to start the game using the game launcher but the game doesn’t launch. What should I do?

A: The launcher requires administrative privileges, so, running the launcher as an administrator usually solves this problem. If you still have issues, please feel free to write a ticket on our website, or, even better, contact us on discord. We are at your disposal.

Q: I’m having trouble viewing the in-game fonts. What should I do?

A: Download the font package located here. Extract it wherever you like and double-click the extracted file to install the font. That should be pretty much it.

Q: I’m experiencing issues related to the user interface, such as invisible interface elements. What should I do?

A: This issue is usually related to the way the game interacts with your video driver. It can usually be encountered on PCs that use Intel or NVidia display drivers. For Intel drivers, please visit this link.

For NVidia drivers, the solution is quite easy:

Step I: Open the NVidia Control Panel.

Step II: In the left navigation panel, select ‘Manage 3D settings”.

Step III: Select the ‘Program Settings’ tab from the 3D settings page.

Step IV: Add ‘main.exe’ (game executable) to the list of programs using the ‘Add’ button. If you cannot find the executable, type in the path manually. The game executable is always located inside the client folder (e.g.: “C:\Program Files\SavageMUOnline\main.exe”).

Step V: At first, try selecting a different graphics processor to use for the program and click Apply. If it still doesn’t work, try different settings combinations until it does (it is usually recommended to select ‘Application-controlled’ for all of the program’s settings.

Q: I meet the stat requirements for an ancient set yet some of the set’s bonus modifiers are still gray. Why is this happening?

A: This usually happens when you reach the stat requirement for the items in discussion through added stat bonuses such as the elf ‘Bless’ buff, or even the stat bonuses from the ancient items themselves. To fix this, make sure you fulfill the requirement for all items in the set while excluding the stat bonuses.

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